eliwoodcrafts offers the following Returns Policy: 1: 30 days unconditional return. Please contact eli@eliwoodcrafts.com for a return authorization number. Send the pen in the original condition with the reciept to Eliwoodcrafts, 105 Choptank Turn, Yorktown VA, 23693. 2.Most pens have a one year manufactures warrantee against defects. The pen will be repaired or replaced at the companies descression. Follow the return procedure listed above. The exception to this policy is the collectors edition which has a lifetime warrantee.

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